Store Policies | Miscgoodies Collectible Toy Store

Store Policies

Shipping

We offer fast, reliable shipping on all in-stock items. Our standard handling time is 1–3 business days.

Orders typically ship via USPS First Class, Ground Advantage, Priority Mail, or Parcel Select, with an estimated delivery time of 1–8 business days within the U.S. depending on your location and holidays. For larger or bulkier items, we may use FedEx or UPS.

Tracking information is provided automatically through Wix shipment notifications.
Pre-orders will ship using the same methods once they arrive. Estimated pre-order arrival dates can be found in each product’s description.

Some products may be shipped by trusted affiliate partners, offering the same or very similar shipping speeds.

If you have questions about your shipment or prefer a specific shipping service, please contact us—we’re always happy to help.

Customer Care

We are committed to delivering outstanding customer care while offering unique goodies from around the world at fair prices. This means:

Shipping your items quickly and safely, in the condition you expect.
Responding to your questions, messages, and concerns promptly.
Providing friendly, efficient, and helpful service every step of the way.

Your satisfaction is always our priority.

Returns

Returns are accepted within 60 days of purchase.
Items must be returned in the same condition in which they were originally sent.

To initiate a return, please contact us within the 60-day period and we will assist you with the next steps.

Membership Loyalty Rewards & Goodies Points Program

Points and Rewards earned through our Program:

Are not considered personal property.
Hold no monetary value and cannot be exchanged for cash unless required by law.
Are non-transferable, including between members.

MiscGoodies may modify, limit, or cancel the Program—and any of its rules or benefits—at any time. If the Program is discontinued, any unused Points or Rewards in your account will be forfeited unless required otherwise by law.

You must be an active member to earn Points.
If you return an item, any Points earned from that purchase may be deducted from your account.

MiscGoodies is not responsible for inaccurate or incomplete information provided by members during their participation in the Program.

Privacy & Safety

We are the sole owners of the information collected on this site. We only collect information you voluntarily provide through email, forms, or other direct contact. We never sell or rent your data to anyone.

We use your information only to:

Respond to your inquiries
Fulfill your orders
Provide customer support
Share updates, promotions, or policy changes (unless you opt out)

We do not share your information with third parties except when necessary to complete your order (e.g., shipping carriers).

Your Rights

You may opt out of future communications at any time. You may also contact us to:

Review any data we have about you
Correct or update your information
Request deletion of your data
Express concerns regarding how your information is used

Data Security

We take strong precautions to protect your information online and offline.

Sensitive data (such as credit card information) is encrypted and transmitted securely. Look for the lock icon and “https” in your browser’s address bar.
Only employees who need access to specific information (e.g., billing or customer service) are permitted to handle personally identifiable data.
All personal information is stored on secure servers.